Checked to see why my computer repair was on hold. They were waiting for a "top case", to fix cracks that I was not at all concerned about (they'd been there for a long time, and don't have anything to do with the pressing problem of not being able to see the screen). Really? I tell you I need my computer back ASAP and you're holding it for a cosmetic fix? I told them to just send it back unless the case was there today. So now it says the repair is in progress. It's obviously not coming back at the beginning of this week. My guess is Friday.
I'd be completely ticked off, especially since it is something you agreed to up front.
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